Report a Pothole

[Tim Kelley]

Arlington County has a great online service where you can report the location of a pothole online. Here’s the link to their Residential Maintenance Report Form:

https://www.arlingtonva.us/departments/environmentalservices/cpe/concrete/resform.htm

And the mobile and web app here: http://topics.arlingtonva.us/reportproblem/

[Tim Kelley]

If your biking takes you into D.C. and you come across a pothole, WashCycle has a post on a couple of ways you can report a problem:

http://www.thewashcycle.com/2010/01/how-to-report-a-pothole-in-dc.html

[Tim Kelley]

And for Fairfax County/VDOT roads you can use this form: http://www.virginiadot.org/travel/citizen.asp

[PotomacCyclist]

@Tim Kelley 61 wrote:

Arlington County has a great online service where you can report the location of a pothole online. Here’s the link to their Residential Maintenance Report Form:

https://www.arlingtonva.us/departments/environmentalservices/cpe/concrete/resform.htm

And the mobile and web app here: http://topics.arlingtonva.us/reportproblem/

Does Arlington still have an online reporting form, other than the mobile app? There is no way to file a report from a computer now.

[Tim Kelley]

@PotomacCyclist 95744 wrote:

Does Arlington still have an online reporting form, other than the mobile app? There is no way to file a report from a computer now.

Go to the page linked above (which should redirect you to: http://topics.arlingtonva.us/reportproblem/) then hit the white “log in” button next to the red “sign up” button and then follow the steps.

[scoot]

Is there a way to report a non-emergency traffic signal problem? The web site doesn’t seem to offer that as an option, it just says to call 911 at the top of the page for traffic lights not working. 911 seems wildly inappropriate for reporting malfunctioning traffic sensors.

[cvcalhoun]

You might try the SeeClickFix app. Or call 311.

[Tim Kelley]

@scoot 123661 wrote:

Is there a way to report a non-emergency traffic signal problem? The web site doesn’t seem to offer that as an option, it just says to call 911 at the top of the page for traffic lights not working. 911 seems wildly inappropriate for reporting malfunctioning traffic sensors.

Depends. If it’s a traffic light then 911 is probably the right way to go.

Otherwise, The police non-emergency number is: 703-558-2222

But yeah, the link above (http://topics.arlingtonva.us/reportproblem/) should take care of that too.

[dasgeh]

Earlier this month, I called DC’s 311 on the barrels on the TR Bridge. When I was transferred, the operator gave me the direct line. So if you have a want to call DDOT’s Street and Bridge Maintenance office and skip 311: 202-645-7287

[11thStSECommuter]

That number no longer works. It gets you a generic “Cisco Messaging Service” message. I can tell you that I’ve put in somewhere around 10 separate requests through both 311 and SeeClickFix to clean the rock piles out from the 11th St SE bike lanes between M St SE and O St SE. I’ve had them closed with a note that sweeping was done even though the rock piles didn’t lose a single rock, I have some still open months later, and some were closed with no explanation whatsoever.

In the end, the only rocks that have moved since August 2017 have been the ones I personally hand swept.

[donkeybike2]

I have reported this issue–a water meter hole without a cover and ringed in jagged metal–twice on the county report-a-problem website, first over a month ago. They don’t seem intent on repairing it. It’s right in the middle of the Clarendon Blvd bike lane at Adams street. Sure, in broad daylight it is easy to miss, but hitting it accidentally would not be pleasant.
Does anyone have a contact in the county?
There is also a fair amount of rock in the same bike lane just up the hill approaching Veitch. I have generally found the county addresses this fairly quickly, but this seems like a weird oversight in a very prominent place. Since my worst fall was from hitting a rock, I am sensitive to their presence!

[Fulton]

Careful if you ride down Marshall Drive (the downhill that goes from the back gate of Fort Meyer, where Meade Street ends, along the cemetery and Netherlands Carillon and Iwo Jima Memorial) to Route 110. Very deep and long pothole.

I contacted Arlington, which informed me that it’s NPS jurisdiction. I called NPS and reported it. Fingers crossed that they fix it soon.

[Steve O]

@Fulton 201711 wrote:

I contacted Arlington, which informed me that it’s NPS jurisdiction. I called NPS and reported it. Fingers crossed that they fix it soon.

This drives me frickin’ crazy. Citizens should not have to research who owns what, yada yada. The County should have said, “thankyouverymuch” and then worked with NPS on your behalf (and the behalf of everyone who uses that road). For one, they more likely know who to reach out to and how to reach out. Making the citizens do the work is sucky government.

[dbb]

@Fulton 201711 wrote:

I contacted Arlington, which informed me that it’s NPS jurisdiction. I called NPS and reported it. Fingers crossed that they fix it soon.

WTF? Wasn’t this the location where an ACPD officer told a cyclist to ride in the gutter pan because of the road width just a few months ago?

But the Arlington road condition map

https://arlgis.maps.arcgis.com/apps/webappviewer/index.html?id=015b6df228b94a0f882f4cb19df24ccf

shows Marshall as not having a condition recorded, so it might belong to the NPS.

[Emm]

@Steve O 201719 wrote:

This drives me frickin’ crazy. Citizens should not have to research who owns what, yada yada. The County should have said, “thankyouverymuch” and then worked with NPS on your behalf (and the behalf of everyone who uses that road). For one, they more likely know who to reach out to and how to reach out. Making the citizens do the work is sucky government.

Welcome to my life. I once contacted Arlington, who said a trail was NPS, then NPS said it was Arlington, and then Casey let me know it was likely Alexandria…only to have David B (a wonderful mvt volunteer) fix it within a few days saving everyone the effort, even though the issue wasn’t on the MVT. I spent over a week back and forth until it was sorted out.

Alexandria did agree it was theirs though if future issues arose.

[Author]

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