[NCCAT]

Hi
Thank you for your hard work on this!

I thought I registered – I also authorized Freezing Saddles to see my public rides and I’ve been part of the strava club. I also registered for the happy hour a few days back.

But I still don’t show up in the leaderboard. Could you help troubleshoot?

Many thanks

@cvcalhoun 203541 wrote:

If you are participating in Freezing Saddles, your name should now be found on this page: https://freezingsaddles.org/people/ If you have ridden any miles since January 1, your miles should also be shown on that page.

If they are not, you missed one of three things. You can fix the problem yourself by just checking each of them.

1. Did you join the Freezing Saddles 2021 Strava club? Go to https://www.strava.com/clubs/freezingsaddles2021 and join that club.
2. Did you authorize Freezing Saddles to read your Strava miles? Go to https://freezingsaddles.org/authorize and do that. (There is no harm in doing that, even if you did it before.)
3. Do you have miles on Strava marked as private? The page at https://freezingsaddles.org/authorize gives you two options: allowing Freezing Saddles only to read your public miles, and allowing it to read all your miles. Go to that page, select the second option, and click Submit.
4. Are your miles shown as “Rides” on Strava? If they are shown as “Virtual Ride,” “Workout,” etc., it will not be counted. You can edit your rides to change them to “Rides,” at which point the problem will be fixed.

If you do those things, you should show up on the page within an hour or so.

[NCCAT]

Hi I’m Natalie. Love cycling, nature and fresh air. Its my first time!!!

[NCCAT]

Is it too late to join? I thought I was registered and all, but somehow it did not go through…

[Author]

Replies