I’ve had good luck at Green Lizard for service and random questions. They’re open about the fact one of the reasons they opened the store was that one of the female owners always felt talked down to at other stores, so they pride themselves about being really female-friendly. At least when it comes to service it’s true. I’ve always felt respected there and been given great advice and service. I’ve seen them sell bikes before and they also don’t seem to over sell which I thought was great.
I recommend she goes to a few stores like bike lane and green lizard, tries a bunch of bikes, then decides which one is her favorite. But definitely try a few at more than one shop. The stores all carry different brands, and one brand might work better than others for her.
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