Clicking the link changed your opinion? IIRC when the guy holding the diplomatic credentials got shot everyone in the theater cheered…. 
Don’t get me wrong I am not knocking FB just the tone of the program. I have not purchased a bike or used their repair service. Every time I have gone into a FB I have gotten polished and attentive service and have made a purchase or two over the years. I have been a frequent rider on TNR too.