Not cool in the least. If anyone else here experienced that this morning, I don’t think following up Pete’s call with one of your own would be a bad idea.
I haven’t heard back from them yet. If I don’t get a satisfactory answer, I’ll post up. Hopefully this will be a “Yeah, we got that under control. Sorry ’bout that.” response. The sidewalk would be passable for a walker who is careful. A cyclist with good winter riding skills could have crossed it without too much incident. Experiencing that much ice isn’t unusual… doing so because they’re watering the lawn when it is 28 degrees out is kinda silly.