500 and 503 Service Unavailable

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  • September 13, 2016 at 4:02 pm #1057070
    ian74
    Participant

    @americancyclo 145820 wrote:

    Whenever I try to paste any content in a reply, after I click on submit, I am asked if i want to stay on the page or leave, and then I get 500 or 503 errors, and my posting is gone.

    anyone else seeing this behavior?

    anyone else seeing this behavior?

    September 13, 2016 at 4:03 pm #1057071
    jrenaut
    Participant

    I am asked if i want to stay on the page or leave, and then I get 500 or 503 errors

    Testing…

    Edit: Worked fine for me. Browser/OS?

    September 13, 2016 at 4:03 pm #1057072
    ian74
    Participant

    I just copied and pasted from your message and used that as the only input in the above reply. I did not experience the issue you described. Sorry!

    September 14, 2016 at 12:34 am #1057111
    KLizotte
    Participant

    I have had the same issue intermittently. It can be really, really frustrating.

    It could be my imagination but it only seems to occur if I’m cutting and pasting from somewhere else or sometimes if I have an embedded link. Could be a coincidence but I have run into the dread error message 5-6 times.

    September 14, 2016 at 1:00 am #1057113
    BobCochran
    Participant


    Here is some pasted content taken from a LibreOffice Writer document. I’m using Google Chrome version 52.x on a MacBook Pro with OS X 10.11.6 which is kept up-to-date with respect to application software and the operating system.

    few minutes

    The above is the paste. Let’s see what happens…the content posted okay without the “service unavailable” message. I have since updated to Chrome version 53.x.

    Bob

    September 14, 2016 at 1:06 am #1057114
    chris_s
    Participant

    I had a suspicion, but apparently it was wrong. No idea.

    September 14, 2016 at 1:10 am #1057115
    BobCochran
    Participant

    As long as the user (that means you) really has a good internet connection, HTTP 500 and 503 errors generally mean some type of web service error is happening. I’ve had those types of errors when database backends go down, for example. Sometimes fixing the issue is as simple as the website administrator restarting the database server. In other words, the website administrator for this forum needs to check into the problem. It’s not you, as the user.

    Bob

    September 14, 2016 at 2:48 am #1057121
    hozn
    Participant

    Yes, by definition 5XX errors indicate a server-side problem. (4XX by contrast indicate a problem with the request — e.g. 404 Not Found.)

    I have experienced these too. It is buggy server-side processing, I imagine. Somewhere on the server there should be a log message saying what actually went wrong.

    September 14, 2016 at 2:59 am #1057123
    jrenaut
    Participant

    Server probably just thinks americancyclo is a jerk

    September 14, 2016 at 3:16 am #1057124
    peterw_diy
    Participant

    Maybe it’s time for a new provider, perhaps one that supports https? (Am I the only nerd wondering about tapatalk and the Jan 1 iOS https App Transport Security deadline, https://techcrunch.com/2016/06/14/apple-will-require-https-connections-for-ios-apps-by-the-end-of-2016/ ?)

    September 14, 2016 at 12:57 pm #1057127
    Steve O
    Participant

    I have had this problem on numerous occasions, similarly when I have tried to copy and paste something from somewhere.

    September 14, 2016 at 2:57 pm #1057129
    americancyclo
    Participant

    @ian74 145823 wrote:

    I just copied and pasted from your message and used that as the only input in the above reply. I did not experience the issue you described. Sorry!

    [COLOR=rgb(51, 51, 51)]I just copied and pasted from your message and used that as the only input in the above reply. I did not experience the issue you described. Sorry!

    text usually is ok. it’s graphics, tables, or heavily formatted text that usually presents a problem[/COLOR]

    September 14, 2016 at 3:09 pm #1057132
    jrenaut
    Participant

    Are you copying from something like Microsoft Word? If that’s the case, it’s probably mishandling of special characters (the curly quotes that Word does are a common culprit). You hit post, the server tries to save it to the database, and the database freaks out.

    September 14, 2016 at 5:56 pm #1057142
    americancyclo
    Participant

    @jrenaut 145886 wrote:

    Are you copying from something like Microsoft Word? If that’s the case, it’s probably mishandling of special characters (the curly quotes that Word does are a common culprit). You hit post, the server tries to save it to the database, and the database freaks out.

    sometime excel, although even the strava ride titles and stats wouldn’t post, but they seem to be in a table format.

    September 14, 2016 at 6:17 pm #1057143
    Steve O
    Participant

    @jrenaut 145886 wrote:

    … and the database freaks out.

    Perhaps we should invite it to happy hour. After a couple of drinks it might be less likely to freak out.

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