Fresbikes?
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- This topic has 24 replies, 18 voices, and was last updated 7 years, 3 months ago by
kwarkentien.
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January 30, 2018 at 4:02 pm #1083112
rcannon100
ParticipantThe indifference sort of itself answers the question.
January 30, 2018 at 5:02 pm #1083121Judd
ParticipantNot really the shop of choice for most of the folks on the forum. I used to do the Tuesday Night Rides every once in a while, which is the only time that I’ve been in their store. I saw Clovis name pop up doing bike fitting at Green Lizard a few weeks ago, which makes sense now.
January 30, 2018 at 5:37 pm #1083125VA2DC
ParticipantDoes this mean that the Ballston Bike to Work Day pit stop will need to relocate? :confused:
January 30, 2018 at 5:38 pm #1083126Emm
Participant@Judd 173698 wrote:
Not really the shop of choice for most of the folks on the forum. I used to do the Tuesday Night Rides every once in a while, which is the only time that I’ve been in their store. I saw Clovis name pop up doing bike fitting at Green Lizard a few weeks ago, which makes sense now.
Good tip on Clovis–I just checked Green Lizard’s site and he’s now listed as their top fitter. https://www.greenlizardcycling.com/articles/you-first-green-lizard-bike-fit-pg135.htm
I know some people have not had great experiences with him, but the 2 bikes he fitted me on ride wonderfully. I’m a little sad about fresh bikes closing though– Clovis was pretty good about charging full price to fit you on the first bike, but around 1/2 price for 2nd/3rd/etc bike fits, even if it was a few years between bike fittings.
January 30, 2018 at 5:51 pm #1083131VikingMariner
ParticipantJanuary 30, 2018 at 5:57 pm #1083134DrP
ParticipantFreshbikes in Ballston has been looking more and more closed when they put the pizza place in recently (I was trying to figure out how they were going to stay in business with so much less space and lack of street signage). Apparently they slowly reached that point so that I didn’t realize it when I was across the lot last night. They were randomly helpful and insulting (not that they said outright insults, just told me an outright lie about the lube I liked (“Oh, that company merged with another and they don’t make it any more”) and told me that it would cost more to fix my bike than buy a new one (not at all the case. But I did both at another shop).). I was hoping they would stay for the rare occasion I needed to fix a flat while I was at the gym.
January 30, 2018 at 6:04 pm #1083135EasyRider
ParticipantI’ve wondered why they didn’t brand themselves a bit better, to indicate who their intended customers were.
From the outside, Freshbikes looked like any normal bike shop. One needed to go inside and get brushed off by the employees to find out they only cared about the Rapha demographic.
January 30, 2018 at 8:49 pm #1083149TwoWheelsDC
ParticipantI bought my road bike from Freshbikes and had better customer service experiences with them than most other shops…definitely better than the one that seems to be so popular on this forum, which I stopped patronizing after like 3 bad experiences in a row. They were also able to fix a seized crankarm that other shops couldn’t, and they charged me less to actually fix it than another shop did just to attempt a fix. So I’m a little disappointed that they won’t be around if/when I’m looking for a new road bike.
January 30, 2018 at 9:49 pm #1083152Judd
Participant@TwoWheelsDC 173726 wrote:
I bought my road bike from Freshbikes and had better customer service experiences with them than most other shops…definitely better than the one that seems to be so popular on this forum, which I stopped patronizing after like 3 bad experiences in a row. They were also able to fix a seized crankarm that other shops couldn’t, and they charged me less to actually fix it than another shop did just to attempt a fix. So I’m a little disappointed that they won’t be around if/when I’m looking for a new road bike.
Now that I think of it, they did fix a gunked up front derailleur that stopped working on the way to a TNR. I know they have a pretty bad rep, but everyone seemed cool to me the few times that I hung out in the store and drank a beer. I think it’s sad any time a business folds and I hope everyone there has found new employment already.
January 30, 2018 at 9:52 pm #1083153Judd
Participant@EasyRider 173712 wrote:
One needed to go inside and get brushed off by the employees to find out they only cared about the Rapha demographic.
@TwoWheelsDC 173726 wrote:
I bought my road bike from Freshbikes and had better customer service experiences with them than most other shops
Hey TwoWheels – weren’t you wearing a Rapha kit that last time I rode with you?
January 30, 2018 at 11:05 pm #1083162Birru
Participant@Judd 173730 wrote:
Now that I think of it, they did fix a gunked up front derailleur that stopped working on the way to a TNR. I know they have a pretty bad rep, but everyone seemed cool to me the few times that I hung out in the store and drank a beer. I think it’s sad any time a business folds and I hope everyone there has found new employment already.
The couple of times I’d been in the Ballston shop they could not have been more indifferent to my patronage, though the short-lived Mosaic shop treated me well. I’ve spotted Brian from the Mosaic location at ProBike FC, so I’m glad he landed on his feet.
January 31, 2018 at 1:38 am #1083182TwoWheelsDC
Participant@Judd 173731 wrote:
Hey TwoWheels – weren’t you wearing a Rapha kit that last time I rode with you?
I only wear Rapha on days ending in “Y.”
January 31, 2018 at 1:47 am #1083185dplasters
ParticipantI was bummed when the Mosaic location closed. It was super handy to have a bike shop there as its a half-way point on my commute. After initial concerns they were always nice to me and let me leave my bike in the shop when I forgot a lock and needed to pop into Target. I’ve been using Spokes in Vienna recently and am a bit mehhhhhhhhh on them really.
January 31, 2018 at 2:22 am #1083187AFHokie
ParticipantThe Ballston store is a bit out of my way so I didn’t visit often, but they were very friendly when I brought in my commuter bike to buy my first clipless pedals and bike shoes. Other times, while the service wasn’t as great, I never felt it was horrible.
January 31, 2018 at 12:38 pm #1083206Judd
ParticipantArticle from ArlNow. Comments reflect the general rep of the store.
https://www.arlnow.com/2018/01/30/freshbikes-has-closed-in-ballston/
Subby wins for best comment.
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